Privacy Policy

At Dropacle, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our site, you agree to the practices described below.

Information We Collect:

When you browse or shop at Dropacle, we may collect certain personal information to provide you with a smooth and secure shopping experience. This includes:

       • Your name, email address, phone number, and shipping address

       •  Payment and billing details (processed securely through Shopify and trusted                        payment providers

       • Order history and customer support communications

       • Technical data such as IP address, device type, and browser information

We only collect information that is necessary to operate our store and fulfill your orders.

How We Use Your Information:

Your information is used to:

      •   Process and deliver your orders efficiently.

      •   Communicate with you about your order status, updates, or support requests.

      •    Improve our website, services, and customer experience.

      •    Send promotional emails or offers if you choose to subscribe.

We do not sell or trade your personal information to third parties.

Dropshipping & Order Fulfillment:

Dropacle operates as a dropshipping store, meaning some products are shipped directly from our trusted suppliers to you. To fulfill your order, we may share only the necessary details (such as name and shipping address) with our suppliers and logistics partners.

Orders are typically delivered within 1-3 business days inside the UAE, unless otherwise stated on the product page.

Cookies & Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand customer preferences. You can manage or disable cookies through your browser settings, though some features of the site may not function properly.

Data Security:

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. All transactions are processed through secure platforms, and access to personal data is limited to authorized personnel only.

Compliance with UAE Laws:

Dropacle strictly complies with all applicable laws and regulations of the United Arab Emirates, including data protection, consumer protection, and e-commerce regulations. We are committed to handling personal data responsibly and lawfully at all times.

Your Rights:

You have the right to:

      •  Request access to the personal information we hold about you.

      •  Ask for corrections to inaccurate or incomplete data.

      •  Request deletion of your personal information, where legally permitted.

      •  Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

Children’s Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.